All our bracelets have a 1-month warranty for immediate change, in case of any failure in the closure or detachment of the leather from the closure.
To apply this guarantee, the following conditions are required:
That the bracelet is less than 1 month old.
That there is some failure in the closure or that one of the leathers has come off. See note* .
You must present the invoice or proof of purchase.
In addition, all leather bracelets have an extended 3-month warranty in which they can receive repairs at no cost, in case of any failure in the closure or detachment of the leather from the closure again ( see note* ).
With regard to stone bracelets, if there is a break in the elastic, the bracelet can be remade. This guarantee has no time limit or additional cost. But, if many of the pieces are missing, an amount related to the missing pieces may be charged. You just have to take the bracelet to our store and leave it for repair. You will be given a ticket and we will let you know when the repair is ready.
*Important note: The change in the appearance of the leather is a natural process, but it can be accelerated by factors that it is important to avoid such as perfumes, creams, water or sweat. For this reason, the guarantee does not apply to the wear of the leather or the closure due to its use, improper storage, humidity, bumps or scratches.
The proper use and care of your bracelets will guarantee a longer lasting appearance and useful life. See bracelet care.
Change for Size
To make a change by size two conditions are needed:
That the bracelet is less than 30 days old. You must present the invoice or proof of purchase
The bracelet must not be in use .
To apply your guarantee or make a change, you can write to WhatsApp 85334040 .
Remember to review our recommendations for the care of your bracelets on our website: